EVO EXPERIENCE DESIGN

The Technology Integration Sprint

Seamlessly integrate new technologies with confidence & agility.

Seamless integration of a new technology into your existing service delivery environment is the core objective for any technology-enabled project.


But effective integration requires clear & accurate communication of your needs. And the most reliable way to ensure that – as well as dramatically reduce the risk of conflicting objectives & indecision – is for everyone to share a common & consistent project language.


So, much like a Rosetta Stone, your Integration Sprint functions as an interpreter, enabling the successful translation of your needs into the technology functionalities you’re looking for.

Your Integration Sprint provides a practical framework to successfully guide your technology collaboration.

  Make the most of 
– and get the best from – your technology investment.

Technology-enabled
Service Improvement Projects

Common Project Scenarios

Your project involves a variety of stakeholders...

and you want to avoid struggling over misaligned definitions & competing expectations.

You're considering digital or A.I. service upgrades...

and you need to adapt your service processes to maximize the value of new technologies.

You anticipate a high degree of technology customization...

and you cannot afford any misunderstanding of your complex circumstances, scenarios & needs.

The quality of information about your needs is the single most important factor in determining your Project’s success...

 

…so it’s critically important that both you & your Solution Provider are working from the same playbook regarding what is required and why

 

Unfortunately, the ubiquitous “elephant in the room” can make your shared project experience an inordinately stressful one…

Hidden, unspecified or unclear requirements.

The Achilles Heel of many a tech-enhanced service improvement project, they create the frictions that commonly put a project’s reputation & ROI at risk:

Working from the same playbook ensures that your Project 

doesn’t become just another statistic…

of Clients regret their software purchases.
10 %
of Clients cancel their software contracts.
0 %
of Clients decide to switch software vendors.
0 %
– Gartner 2024

Our Practical Approach

Integrating complementary skillsets generates optimal outcomes.

Optimal project outcomes require the seamless integration of your Solution Provider’s skills & requirements with your unique service improvement expertise & objectives.


And that’s where your Integration Sprint comes in.


Designed to leverage the advantages of your unique skillsets, it enables more effective collaboration, ensuring a successful, stress-free project experience.

Identify Key Drivers
Clarify Expectations
Avoid Project Risks
TIS Step 1

STEP 1

Identify, analyze & integrate the priorities of the people that’ll be doing, driving, and influencing your Improvement Project.

We’ll identify the service improvements you want your technologies to address & why, including how to transform those expectations into functional realities.

TIS Step 2

STEP 2

Access the insights & experience of your subject matter experts through a series of Sprint Workshops.

We’ll map & align your pivotal requirements according to your Technology context, your Operational objectives and your End-Users’ needs.

TIS Step 3

STEP 3

Informed by the output from collaborative meetings & workshops, guide the integration of key requirements along the whole Project path.

We’ll enable the alignment & integration of your Technology parameters, the needs of your End-Users, and the functionalities required by your Operational delivery team.

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Accurately pinpointing & clearly communicating your project usability needs & priorities is a proven approach to avoiding common technology project pitfalls.

 

 

Successfully coordinating & integrating unique skillsets is the key to optimally tailoring technologies to your unique circumstances.

Eliminating information & communication gaps significantly reduces project frictions & frustrations, and makes for a smoother, seamless & successful project experience for everyone involved.

 

Determine what matters most & why, and everyone wins.

Wishlist Items are like Exercise

More isn’t always better; only better is always better. 

Wishlist Items are the desired features & functionalities that you’re relying on to guide the upgrades to your service processes User experiences. 


So having confidence in the Whats & Whys driving your Wishlist optimizes your capabilities to:

With a seemingly infinite variety to choose from, your choices matter. A lot.

We’re here for you. If you’d like to know more about how to confidently get the most out of your technology investment, or discuss a specific project in mind, please feel free to reach out to us anytime.
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