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The Technology Integration Sprint

Seamlessly integrate new technologies for optimal RTI.

The Integration Sprint is a critical project component that helps you seamlessly integrate new technologies into your existing service delivery environment – a key factor in generating optimum returns on your technology investment (RTI) in the form of better CX & revenues.

Custom-tailored to help your project deliver practical outcomes & immediate benefits, your Sprint helps secure seamless integration through establishing a common & consistent project language.

So, much like a Rosetta Stone, your Integration Sprint functions as an interpreter, enabling the successful translation of your needs into the technology functionalities you’re looking for.

  • Identify those requirements that best fit your technology profile and accurately reflect your operational needs.
  • Integrate them consistently and effectively throughout the entire project's lifecycle.
  • Sustain your collaborative efforts downstream to ensure optimum RTI on your improvement project.

Reduce risks & indecision with a practical framework to guide
successful technology project collaboration, and make the most of your investment.

Common Project Scenarios

Your project involves a variety of stakeholders...

and you want to avoid struggling over misaligned definitions & competing expectations.

You're considering digital or A.I. service upgrades...

and you need to adapt your service processes to maximize the value of new technologies.

You anticipate a high degree of technology customization...

and you cannot afford any misunderstanding of your complex circumstances, scenarios & needs.

Whatever your scenario, the quality of information about your needs is the
single most important factor in determining your RTI.

So you need to ensure that both you & your Solution Provider are on the same page regarding what is required & why. Staying aligned enables you both to avoid troublesome frictions that can put your reputation & RTI at risk:

  • Nagging uncertainties as to why certain functionalities need to be included.
  • Scope creep that invariably leads to costly reworking.
  • Impromptu changes that result in communications, design & delivery breakdowns.

Avoid these hazards by surfacing any hidden, unspecified or unclear requirements and you'll...

  • Achieve consensus on what's absolutely necessary to accomplish your project priorities.
  • Confidently & effectively coordinate, communicate and share your needs with your Solution Provider.
  • Eliminate common project frictions and ensure that everyone is working from the same playbook.

Working from the same playbook ensures that your Project doesn’t become just another statistic…

60%

of Clients regret their software purchases.

33%

of Clients decide to switch software vendors.

24%

of Clients cancel their software contracts.

– Gartner 2024

Stakeholder Collaboration is like Exercise

More isn’t always better; only better is always better. 

Your Integration Sprint ensures a confidently collaborative & successful technology upgrade Project experience by integrating the insights & experience of both your Service Delivery and Solution Provider teams at every stage of your Project.


Featured Customer Success

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We’re here for you. If you’d like to know more about how to confidently get the most out of your technology investment, or discuss a specific project in mind, please feel free to reach out to us anytime.
evo@evoexperiencedesign.com
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