EVO EXPERIENCE DESIGN

Evolved Service Innovation.
Menu

The Project Design Sprint

Integrate competing expectations & priorities with confidence.

The Design Sprint is a critical Project component that helps you integrate the competing expectations & priorities that are driving and influencing your Service Improvement Project.

Custom-tailored to help your service redesign efforts deliver practical outcomes & immediate benefits, your Sprint helps secure frictionless collaboration by aligning & integrating the diverse needs of your Stakeholders, Customers and Service Delivery teams.

Reduce the risk of conflicting Project objectives & indecision with a
practical framework to guide successful Project collaboration:

  • Keep everyone focused on what's absolutely necessary to accomplish your Project priorities.
  • Confidently coordinate & integrate Operational, Technology, and Customer priorities & expectations.
  • Eliminate common Project frictions and ensure that everyone is working from the same playbook.

Make the most of – and get the best from – your innovation investment.

Clear Priorities Reduce Frictions

Common Innovation Project Scenarios

Your Project involves multiple stakeholders...

and you want to avoid struggling over misaligned definitions & competing expectations.

You're incorporating digital into your service upgrades...

and you need to adapt your service processes to make the most of digital strategies.

You anticipate complex process customizations...

and you cannot afford any misreading of complex upgrade scenarios.

But beware the Jabberwock...

Whatever your unique service redesign scenario may be, your projects will always be inherently at risk from competing Project expectations & priorities that create troublesome frictions such as…

  • Nagging uncertainties as to why certain objectives need to be included.
  • Scope creep that invariably leads to costly reworking.
  • Impromptu changes that result in engagement & process breakdowns.

But you can avoid these hazards by getting everyone on the same page regarding what is required & why, and then a successful innovation Project is in the bag!

Integrate what matters most with why, and everyone wins.

Innovation is like Exercise

More isn’t always better; only better is always better.

Your Design Sprint enables a more effectively collaborative, stress-free innovation Project experience by leveraging the insights & experience of your Service Delivery teams throughout each stage of your Project.

Featured Customer Successes

City Of Edmonton
Development Services Inspections & Compliance Design Sprint

City of Edmonton
Residential Permit Parking Service Experience
Blueprinting

We’re here for you. If you’d like to know more about how to confidently get the most out of your innovation investment, or discuss a specific project in mind, please feel free to reach out to us anytime.

evo@evoexperiencedesign.com
Scroll to Top