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The Project Portfolio Sprint

Organize & manage your Innovation Projects with confidence.

When you have several Innovation Projects under consideration or underway, the lines differentiating them from one another can easily become blurred, creating confusion as to which are in fact the most important.

 

You need a way to optimize the selection, scoping, and sequencing of your projects – to be able to accurately predict their outcomes & impacts on Customers, Stakeholders, and Service Delivery Teams.

 

Doing so can give you the clarity to take into account key factors such as operational value, strategic impact & forecast resourcing, and use them to confidently guide the priorities of your Service Innovation Projects.

 

And that’s where your Portfolio Sprint comes in.

Your Portfolio Sprint provides a practical framework and the key information you require to successfully manage project visibility, organization & prioritization.

  • What are the priority objectives of our current & proposed improvement projects already scheduled for the next few years?
  • Who are our various Customers, and what are their Core Challenges & Unmet Needs in terms of engaging with our Services?
  • What are our Stakeholders - internal & external - doing in terms of processes to meet our Customers’ Core Challenges & Unmet Needs?

Get the clarity you need to make the most out of your Innovation Project portfolio.

Service Innovation Projects

Common Scenarios

You have multiple portfolio stakeholders...

and misaligned mandates & competing priorities are sowing confusion among stakeholders, departments and teams.

You have an overloaded Project Portfolio...

and an abundance of projects is causing resourcing headaches, diffused team focus and stalling project progress.

You have multiple project interdependencies...

and numerous complex projects are deemed “essential”, so it remains unclear how to best prioritize & handle them.

Regardless of the size or complexity of your Innovation Project portfolio, managing multiple projects has an inherent challenge that simply cannot be avoided…

Competing project objectives & priorities and key interdependencies.

The fact is that anyone managing a Service Innovation portfolio is inevitably spending more time than they’d like trying to…
  • Juggle resources & workloads.
  • Triage conflicting & overlapping objectives.
  • Deal with critical timing & communication issues.

But you can maneuver much more effectively with a clear & accurate picture of each unique Project’s specific objectives, the resources each one requires, and of course what interdependencies are in effect.

Keep your teams focused on value priorities & project momentum.

A Practical Approach

The clearer your Whys, the more reliable your outcomes. 

Your Portfolio Sprint leverages an agile design thinking approach that guides the needs, priorities & expectations of your stakeholders.

 

It provides a platform from which you can:

  • Identify and leverage pivotal project interdependencies.
  • Ensure the best possible outcomes from your service improvement efforts in terms of the seamless implementation of downstream phases.
  • Confidently devise & prioritize well-coordinated implementation strategies according to the most beneficial project timing & resourcing.

Determine what significant outcomes you're looking to achieve, and what you need to have & do in order to be able to deliver those outcomes...

  • What we are planning to do, and for precisely whom.
  • Why we want to do that, from the standpoint of viable & effective Service Delivery and CX.
  • What we need to get there, in terms of required technology & process adaptations or upgrades.
  • What’s going to happen regarding prioritization - why we're sequencing our Improvement Projects in a particular order.
  • What's our proposed Timeline: a high-level timeline outlining key innovation projects and their corresponding key milestones.

Mapping out your Innovation Projects portfolio – what it contains in terms of all the Service Lines &/or Improvement Projects within – enables you to quantify, prioritize & sequence your Projects in terms of interoperability and each Project’s relative value to the entire portfolio.

Optimal Collaboration

Alignment, collaboration & contribution to the Big Picture.

Your Portfolio Sprint gives all the disparate departments, service teams, and Project leads involved in your Innovation Project portfolio the information & guidance they need to be able to deliver anticipated project outcomes.

Identify Key Project Drivers
Clarify Expectations & Priorities
Leverage Project Interdependencies
Successfully coordinating & integrating the Operational, Organizational, and End-user priorities & expectations among all the innovation projects within your portfolio is the key to:
  • Confidently organizing & successfully navigating your obligatory financial, operational, and strategic priorities.
  • Seamlessly aligning your organizational objectives with your Operational service improvement objectives.
  • Ensuring that your portfolio’s success is never undermined by unanticipated & unmet needs, political buy-in challenges, or conflicting Service Delivery & CX requirements.

Determine what matters most & why, and everyone wins.

Clearly pinpointing & confidently managing the multiple needs & priorities within your Innovation Project portfolio is a proven path to keeping your teams focused on value priorities & project momentum.

We’re here for you. If you’d like to know more about how to confidently get the most out of your Innovation Project portfolio, or discuss a specific project in mind, please feel free to reach out to us anytime.

evo@evoexperiencedesign.com
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