EVO EXPERIENCE DESIGN

Evolved Service Innovation.

Realize rapid gains from your service improvement projects.

Less stress. Better outcomes.

Whether the scope of your Project is extensive, moderate, or somewhere in between, it will invariably involve multiple stakeholders. Which makes common Project frictions seem all but inevitable:


  • Competing expectations & priorities.
  • Resourcing & scheduling challenges.
  • Differing definitions of ideal outcomes.

Until now. Because we can offer you a reliable way to integrate the needs & expectations of your key Project stakeholders from ideation all the way through to benefits realization. And the result? Less stress & better Project outcomes.

Our Solutions

Our Sprints work like a Project accelerator. Configured to blend seamlessly with your innovation Projects, they facilitate frictionless project collaboration by aligning & integrating the diverse needs of your Stakeholders, Customers and Service Delivery teams.


Designed to ensure practical outcomes, our Sprints will help you improve CX engagement, revenue generation & recovery, and time to project value.

Whether you’re starting something new or reaching ahead with new advancements in a complex service environment, any Sprint you choose will be custom-tailored to ensure that your Project delivers as promised.

Technology Integration Sprint

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UBC Parking Services

CX-Driven Prioritization of Digital Asset Mapping

City of Edmonton

Accessible Parking Digital Service Experience Improvement

Project
Design Sprint

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City of Edmonton

Residential Permit Parking Service Experience Blueprinting

City Of Edmonton

Development Services Inspections & Compliance Design Sprint

Project
Portfolio Sprint

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Toronto Parking Authority

Innovation Project Portfolio Alignment

Prŏj′ĕkt′ (n.)

A focused application of your resources to achieve a clearly defined set of service improvement objectives.
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