EVO EXPERIENCE DESIGN

Evolved Service Innovation.

Realize rapid gains from your service improvement projects.

Less stress. Better outcomes.

Whenever you’re doing any kind of service innovation or improvement Project, you are in effect redesigning a service.

 

Which means you’ll need to factor in and manage the competing needs, expectations & priorities of all the Project stakeholders affected by the changes you intend to make. So you can expect to contend with:

 

  • Competing expectations & priorities.
  • Resourcing & scheduling challenges.
  • Differing definitions of ideal outcomes.

What we offer is a reliable way to integrate all those competing needs, expectations & priorities, from Project ideation all the way through to benefits realization. 

 

The result? A confident & successful Project experience.

Our Solutions

The ideal complement to your innovation Project, our Sprints are designed to accelerate CX engagement, revenue generation & recovery, and time to Project value.


By enabling you to align & integrate the diverse needs of your Stakeholders, Customers and Service Delivery teams, Sprints help you expedite the Project outcomes you’re counting on.

So whether you’re starting something new, redesigning the old, or reaching ahead with new advancements, each module of your Sprint will be custom-tailored to ensure that your Project delivers as promised.

Technology Integration Sprint

Learn more

UBC Parking Services

CX-Driven Prioritization of Digital Asset Mapping

City of Edmonton

Accessible Parking Digital Service Experience Improvement

Project
Design Sprint

Learn more

City of Edmonton

Residential Permit Parking Service Experience Blueprinting

City Of Edmonton

Development Services Inspections & Compliance Design Sprint

Prŏj′ĕkt′ (n.)

A focused application of your resources to achieve a clearly defined set of service improvement objectives.
Scroll to Top